Last update: 14th January 2025

Ostadji (referred to as 'Ostadji,' 'we,' 'our,' or 'us'), we prioritize the protection of your privacy. We also believe it is essential for you to understand when and how we store your personal data, as well as how it is used.

What is this Privacy Policy about?

This Privacy Policy outlines details regarding when and how we collect personal data related to you during your use of the websites and services operated by Ostadji under the domain “Ostadji” (“Service”), as well as how we utilize this data. It provides information about the types of personal data collected, the extent of the data collected, and the purposes for which it is processed.

What is personal data?

Personal data refers to any information that pertains to an identified or identifiable natural person. An individual is considered identifiable if they can be recognized, either directly or indirectly, particularly through an identification number or one or more characteristics specific to their physical, physiological, mental, economic, cultural, or social identity. Examples of such data include, but are not limited to, name, email address, phone number, and mailing address.

What is the legal basis for processing your data ?

We process your data as part of our services because it is necessary to either (i) evaluate whether we can provide our Service to you based on your request, or (ii) deliver the Services effectively. If you are no longer an active user of our service and we use your personal data for marketing purposes, such processing is based on Ostadji’s legitimate interest in advancing its business objectives.

If you have not subscribed to our services but have shared your personal data to receive marketing communications from Ostadji, we process your data with your consent.

What kind of personal data does Ostadji collect?

To provide the Service, we collect and process the following types of data about you: identification data, personal life data, professional life data, and financial data. Additionally, for user experience purposes, information related to each access of our Service is recorded in a protocol file or database on the server of our hosting service provider. This also includes any information you provide when using the Service or reaching out to us.

We collect the following information in this context:

• File names of content retrieved, details submitted by you while using our services, communication data, and notes provided by you, Ostadji, or other platform users during service usage.
• Date and time of requests.
• Data volume transferred and access status (e.g., content transmitted or not found).
• Operating system, browser, and device type.
• Screen resolution, language, and time zone settings.
• Referrer URL (internet address of the website visited before accessing our services).
• IP address and the name of your internet service provider. 

How Ostadji collect and use your personal information?

We collect personal information primarily when you fill out an inquiry or application form or enroll in a program. By submitting the form, you consent to us using your name, email address, phone number, or other provided details to communicate with you via calls, SMS, and emails. This information may be used for the following purposes:

• To contact you regarding your inquiry for counseling purposes.
• To maintain a complete academic record of students.
• To send necessary study materials, student kits, and confirmations.
• To keep you updated with news and relevant information.
• To reach out for feedback or participation in surveys.
• To share with our sister companies or associate partners as needed.
• To enable your participation in our services.
• To inform you about our services, updates, or similar offerings.
• For statistical purposes in an anonymized format.

Who are the recipients of my personal data?

Your data will only be shared with authorized personnel at Ostadji and with relevant data processors and service providers working on behalf of Ostadji.

For how long does Ostadji retain my data?

Ostadji retains your data for as long as you are subscribed to our service and for up to three years after your subscription ends.
If you have not subscribed to our service but have given consent to receive marketing communications from Ostadji, we will process your data until you choose to withdraw your consent.

Does Ostadji use Cookies?

A cookie is a small file sent by Ostadji, similar to those used by many other online services, to your browser, which is then stored on your device. This file helps recognize you when you revisit our Service. Typically, a cookie contains the domain name it originates from, its expiration date, and a unique identifier generated randomly.

Cookies enable Ostadji to recognize users, record statistical usage data, and analyze it to improve the Service. While you can disable Ostadji’s cookies through your browser settings, please note that doing so may limit the functionality or usability of the Service. Cookies already stored on your device can be deleted at any time, either manually or through your browser’s settings. However, we must emphasize that using Ostadji’s Service without cookies may result in a less seamless experience or reduced functionality.

Does Ostadji use analytics tools?

Ostadji automatically collects usage data, which is anonymized and aggregated to ensure privacy, and uses it for purposes such as advertising, market research, improving current products, and developing new innovations.

Ostadji utilizes Google Analytics to monitor and analyze the usage of its Service, ensuring its optimization for users. All data processed through Google Analytics is anonymized.

Google Analytics is a web analytics service provided by Google Inc. that uses cookies—small text files stored on a user's device—to analyze website usage and user interactions. While IP anonymization is primarily a feature for compliance with European data protection laws, it can also be enabled globally, including in the UAE, to enhance user privacy by masking the last portion of users' IP addresses. For UAE businesses, Google processes data similarly to other regions outside Europe, offering insights into user behavior and activity. With Google Analytics 4 (GA4), IP addresses are no longer stored or logged, making it a privacy-conscious choice for businesses aiming to align with global best practices in data protection.

Users can prevent the installation of the cookies by a corresponding setting of the browser software; Ostadji however points out that in this case users can if applicable not use all functions of the Service of Ostadji in full. The users can object to the collection and use of their IP address by Google Analytics by downloading and installing the browser plugin available here: Opt-out (browser plugin)

Thereby, a cookie will be placed on your device. In case you delete your cookies, you will have to click the link again.

Does Ostadji use Social Media Plug-ins?

Our Service incorporates elements from third parties, including social networks such as Facebook, Twitter, LinkedIn, TikTok, and WhatsApp. These elements are provided by their respective companies: Facebook Inc., LinkedIn Corporation, Twitter Inc., TikTok, and WhatsApp Limited or WhatsApp Inc. These integrations include features like buttons (commonly referred to as "social plug-ins") or embedded content directly from these providers.

When you visit a page on our Service that includes such website elements, your browser establishes a direct connection to the servers of the respective providers. The content of these elements is delivered directly from the provider’s servers to your browser and integrated into the page. Through this integration, the providers can track that your browser has accessed the corresponding page on our Service, even if you do not have an account with the provider or are not logged in. This information, including your IP address, is sent directly from your browser to the provider’s server, often located in the USA, where it is stored.

If you are logged into one of the services, the respective provider can directly assign the visit to Ostadji’s Service to your profile with this provider.

We do not have control over the data collected by the providers through these website elements. For detailed information on the purpose and scope of their data collection, how the data is processed and used, your rights, and options for protecting your privacy, please refer to the privacy policies of the respective providers.

To prevent providers from directly linking the data collected through Ostadji’s Service to your profile on their platform, you must log out of each provider’s service before using our platform. Alternatively, you can completely block the loading of these website elements by using browser add-ons designed for this purpose.

Does Ostadji use Web beacons?

We collaborate with several online partners to manage and optimize our online business and communications. These partners include marketing companies that assist us in measuring the effectiveness of our advertising and understanding how visitors interact with our website. To achieve this, we utilize web beacons and cookies provided by these companies.

A "web beacon," also known as a web bug, pixel tag, or clear GIF, is a small, transparent graphic image—typically 1 pixel by 1 pixel—embedded in a website or email. When used alongside cookies, web beacons help monitor user behavior on websites or emails. This additional data allows us to identify which pages are most engaging for our visitors and which services attract the most interest from our customers.

If you prefer not to participate in improving our site, products, and offers through this process, you can opt out by following specific steps, which will be provided upon request.

1. Turn off our marketing related tracking using the following widget:
   OnOff
2. Turn off 3rd party cookies on your browser by following these instructions.

Does Ostadji save my data in case of me making a request?

When you contact Ostadji with an inquiry, we retain the communication history and any information or data you provide, such as your email address, to respond effectively to your request and handle any subsequent follow-ups.

Your data is safeguarded with all reasonable measures. However, it is important to note that, despite technical precautions, the Internet cannot guarantee complete data security. We cannot assume responsibility for unauthorized actions by third parties.

Partners

Our Service may include links or references to external websites or those of our partners. Please note that this privacy policy does not apply to these third-party websites.

We strongly recommend reviewing the privacy policies and terms and conditions of any linked or referenced websites you visit. These third-party sites may use their own cookies or tracking tools, log your IP address, and collect or request personal data. We have no control over these third parties, their actions, or how they manage your personal information. Use caution and refer to the privacy policies provided on each third-party website for more details.

Children Under the Age of 16

Minors under the age of 16 are prohibited from registering as users of this website and may not transact or use the website unless supervised by a guardian.

No one under the age of 16 may provide any information to or on the Service. If we learn that we have collected or received personal data from a child under the age of 18, we will delete that information. If you believe we might have any information from or about a child under the age of 16, please contact us at to support@ostadji.com.

Revisions to Ostadji’s Privacy Policy

We reserve the right to change this policy at any time. Any changes we make will be posted on this page. If we make material changes to how we treat your personal data, we will notify you through a notice on the Service. The date this policy was last revised is identified at the top of the page. You are responsible periodically monitoring and reviewing any updates to this policy. Your continued use of our Service after such amendments will be deemed your acknowledgement of these changes to this policy.

Payment Gateway Policy

• All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. 
• Refunds will be done only through the Original Mode of Payment.

Information Payment Gateway requests from you

1. Name, designation and contact information including email address
2. Business information
3. Demographic information like postcodes, preferences, and interests
4. Any other information related / relevant to our application process

Why does Payment Gateway collect your information?

• Personalizing user experience: We use the information to better understand how users collectively engage with the services and resources offered on the payment gateway's website.
• Enhancing customer service: The information helps us respond more efficiently to customer service requests, inquiries, and support needs.
• Processing applications: Collected data is used to evaluate the nature and profile of your business, enabling us to approve or decline your application accordingly.
• Marketing purposes: We may use your information to promote new products, features, special offers, and advertise our services.
• Sending periodic emails: Your email address may be used to provide updates about our site and services, respond to inquiries, or address other requests. If you opt into our mailing list, you may receive emails with company news, updates, and relevant product or service information.

Payment Gateway Data Storage and access 

The data we collect from you is securely stored on our system servers and handled with the highest level of confidentiality. Your personal information will only be used by Payment Gateways to facilitate business transactions requiring your data to complete the process.

In certain cases, Payment Gateway may permit third-party applications to access your information for verification and validation purposes. These verification processes are designed to safeguard your account from fraud and potential money laundering activities, ensuring your security. 

Payment Gateway Security

Payment Gateways recognizes its responsibility to keep confidential and secure at all times any information which Payment Gateways receive in connection with a transaction. Payment Gateways has all the necessary electronic and physical procedures in place to keep your information secure in order to prevent any unauthorized access. When you log in to your Payment Gateway account, all internet communication is secured using Secure Socket Layer (SSL) technology with 128-bit encryption security. For your own safety, please make sure never to share your Payment Gateway login details with anyone.

Changes to this Privacy Policy

We reserve the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.

Your Rights

Under the EU General Data Protection Regulation (GDPR), you possess a number of rights in relation to your Personal Data. You have right to access your personal information from the website for any purpose. You can get and reuse your personal information across any services at any time. Whereas you have provided us with consent, you have the right to withdraw this consent at any time. To reiterate, you can do this at any time by contacting us directly at support@ostadji.com.

How do I contact Ostadji regarding data privacy aspects?

If you have any requests, questions, or suggestions related to data privacy, please direct your request to support@ostadji.com. We look forward to hearing from you.